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information technology (IT) support technician


Source: Job Bank

Location

Windsor, ON
N9G0C3

Salary

$30.00 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • College/CEGEP

Work setting

  • Private company, corporation or industry

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge

  • MS Office
  • MS Windows

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Ability to multitask
  • Time management

Screening questions

  • Do you have previous experience in this field of employment?

Experience

  • 1 year to less than 2 years

Other benefits

  • Paid time off (volunteering or personal days)
  • Parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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