customer service manager - retail

Location
Calgary, AB
T3K0C6
Salary
$37.00 to $38.00 hourly (to be negotiated)
Additional Information
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Tasks
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Supervise office and volunteer staff
- Conduct performance reviews
Personal suitability
- Adaptability
- Collaborative
- Efficiency
- Client focus
- Judgement
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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