hotel front desk clerk

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months
• or equivalent experience

Work setting

• Urban area
• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Reliability

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week