computer help desk representative - systems

Location
Delta, BC
V3M5V8
Salary
$33.00 hourly
Additional Information
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
Computer and technology knowledge
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- Word processing software
- MS Office
- MS Windows
Work conditions and physical capabilities
- Work under pressure
- Repetitive tasks
- Manual dexterity
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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