customer service clerk

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Work setting

• Various locations
• Private sector

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments
• Answer clients' inquiries and provide information

Supervision

• 5-10 people

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Walking

Personal suitability

• Client focus
• Flexibility
• Organized
• Reliability
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?

Long term benefits

• Other benefits

Other benefits

• Learning/training paid by employer
• Work Term: Permanent
• Work Language: English
• Hours: 40 to 45 hours per week