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client service representative - airline


Source: Job Bank

Location

Winnipeg, MB
R3J3Y7

Salary

$17.00 to $18.50 hourly (to be negotiated)

Additional Information

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset

Tasks

  • Maintain work records and logs
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Make, cancel and change flight reservations
  • Prepare and issue tickets and receipts
  • Process money, cheques and credit/debit card payments
  • Provide customer service

Computer and technology knowledge

  • Spreadsheet
  • Word processing software
  • Internet

Security and safety

  • Airport security clearance
  • Driver's validity licence check

Transportation/travel information

  • Valid driver's licence

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Organized
  • Reliability
  • Team player
  • Ability to multitask

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Gratuities
  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Maternity and parental benefits

Other benefits

  • Free parking available
  • Team building opportunities

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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