receptionist

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Private sector

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities

Computer and technology knowledge

• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• Database software
• Presentation software
• Electronic mail
• Spreadsheet
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Security and safety

• Basic security clearance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Work Term: Permanent
• Work Language: English
• Hours: 32 hours per week