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customer sales and service agent (except airline)

Source: Job Bank


Calgary, AB


$18.00 to $21.00 hourly (to be negotiated)

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years

Work setting

  • Bus company


  • Accept cash payments
  • Assist clients/guests with special needs
  • Assist customers in planning travel times and routes
  • Cancel or change reservations
  • Make and confirm reservations
  • Process credit cards, vouchers and other payments
  • Provide information on cancellation, late arrival and other policies
  • Quote fares and rates
  • Receive and record bookings for package tours

Computer and technology knowledge

  • Central reservation system (CRS)
  • MS Excel
  • MS Outlook
  • MS Word

Security and safety

  • Criminal record check

Transportation/travel information

  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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