dental office receptionist

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 24 to 30 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years
• Dental support services and allied professions, other
• or equivalent experience

Work setting

• Dental practice

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• MS Windows
• MS Office

Technical terminology

• Dental

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Other benefits

• Parking available