front desk agent

Location
Canada
Salary
$17.00 hourly
Additional Information
- Education: No degree, certificate or diploma
- Experience: Will train
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.