hotel executive housekeeper

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 32 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Work setting

• Less than 50 beds
• Less than 50 rooms
• Relocation costs covered by employer
• Hotel, motel, resort

Tasks

• Establish and implement operational procedures for housekeeping department
• Select and purchase equipment and supplies
• Plan and co-ordinate activities of housekeeping supervisors and crews
• Co-ordinate inspection of assigned areas
• Supervise staff
• Ensure that safety standards and departmental policies are met
• Supervise maintenance and repair services
• Co-ordinate maintenance and repair services
• Conduct performance evaluations and appraisals
• Maintain inventory of supplies, equipment and uniforms
• Co-ordinate in-house laundry services
• Schedule and assign duties of housekeeping staff
• Ensure that local health and sanitation regulations are carried out
• Respond to complaints of guests
• Address customers' complaints or concerns
• Wash windows, walls and ceilings
• Vacuum carpeting, area rugs, draperies and upholstered furniture
• Stock linen closet
• Pick up debris and empty trash containers
• Handle and report lost and found items
• Dust furniture
• Distribute clean towels and toiletries
• Attend to guests' requests for extra supplies or other items
• Make beds and change sheets
• Clean and disinfect elevators
• Clean changing rooms and showers
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Work under pressure
• Repetitive tasks
• Physically demanding
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player