customer service supervisor - retail

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Restaurant

Tasks

• Hire and train or arrange for training of staff
• Order merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Walking
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Initiative
• Excellent written communication
• Ability to multitask
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week