network support technician

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Other trades certificate or diploma
• Experience: Experience an asset

Work setting

• Computer hardware or software retailer/wholesaler
• Help desk
• Telecommunications industry

Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Supervise technical staff

Supervision

• 5-10 people

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Willing to travel regularly
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Manual dexterity
• Attention to detail
• Ability to distinguish between colours
• Sound discrimination
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Computer
• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• What is the highest level of study you have completed?
• What is your current level of study?

Other benefits

• Free parking available
• On-site amenities
• Parking available