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customer service representative supervisor


Source: Job Bank

Location

Vancouver, BC
V5X3L7

Salary

$35.00 hourly

Additional Information

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experience

Asset languages

  • Mandarin
  • Cantonese
  • Tagalog

Tasks

  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals
  • Identify training needs and train workers in job duties and company policies
  • Requisition materials and supplies
  • Resolve work-related problems and prepare and submit progress and other reports
  • Organize and maintain inventory
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Keep maintenance reports and documentation

Supervision

  • Customer service clerk
  • 5-10 people
  • Working groups

Computer and technology knowledge

  • MS Office

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required
  • Work under pressure

Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Financial benefits

  • Bonus
  • Commission

Other benefits

  • Free parking available
  • Parking available

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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