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service advisor - auto repair


Source: Job Bank

Location

Peace River, AB
T8S0A5

Salary

$40,000.00 to $65,000.00 annually (to be negotiated)

Additional Information

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Work site environment

  • Heavy equipment

Work setting

  • Automobile repair services
  • Service
  • Automobile dealership

Tasks

  • Answer written and oral inquiries
  • Gather, research and prepare communications material
  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Supervision

  • Customer service clerk

Computer and technology knowledge

  • Database software
  • Internet
  • MS Office

Security and safety

  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)

Transportation/travel information

  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Work under pressure
  • Bending, crouching, kneeling
  • Standing for extended periods
  • Walking

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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