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front desk agent

Source: Job Bank


Whitehorse, YT


$24.00 hourly

Additional Information

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset

Asset languages

  • Mandarin
  • Japanese
  • Dutch; Flemish
  • Spanish; Castilian
  • Korean
  • German
  • Tagalog

Work setting

  • Hospitality industry
  • Hotel, motel, resort
  • Rural area
  • Swimming
  • Swimming pool/centre


  • Process group arrivals and departures
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Receive payments
  • Make and confirm reservations
  • Clean and maintain recreational facilities and grounds

Computer and technology knowledge

  • Word processing software
  • Computerized bookkeeping system
  • Internet

Specialization or experience

  • Green economy sector

Transportation/travel information

  • Own transportation
  • Travel expenses not paid by employer
  • Public transportation is not available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Reliability
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?

Health benefits

  • Dental plan
  • Health care plan

Other benefits

  • Free parking available
  • On-site amenities
  • Paid time off (volunteering or personal days)

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