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superintendent of services - hotel


Source: Job Bank

Location

Humboldt, SK
S0K2A0

Salary

$19.00 hourly

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset

Work setting

  • Hospitality industry
  • Urban area
  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Computer and technology knowledge

  • Spreadsheet
  • Internet

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation
  • Travel expenses not paid by employer

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Team player

Screening questions

  • Are you willing to relocate for this position?
  • What is the highest level of study you have completed?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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