retail sales manager

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Spa

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve problems that arise, such as customer complaints and supply shortages
• Plan, organize, direct, control and evaluate daily operations
• Recruit, hire and supervise staff and/or volunteers
• Supervise office and volunteer staff
• Conduct performance reviews
• Oversee payroll administration

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Proactive
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week