computer network technician

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 80 hours bi-weekly
• Education: Bachelor's degree
• Experience: 3 years to less than 5 years

Work setting

• Computer hardware or software retailer/wholesaler
• Willing to relocate
• Help desk
• Telecommunications service provider
• Internet Service Provider (ISP)

Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Load computer tapes and disks and install software and printer paper and forms
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts
• Research and apply meta-data to Websites and register Websites with search engines
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations
• Supervise technical staff

Certificates, licences, memberships, and courses 

• Cisco certified internetwork expert (CCIE)
• Cisco certified network associate
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft certified IT professional (MCITP)
• Microsoft certified professional (MCP)
• Microsoft certified solutions associate (MCSA)
• Microsoft certified technology specialist (MCTS)
• VMware certified professional
• Microsoft Certified Systems Engineer (MCSE)
• A+ Certification

Computer and technology knowledge

• MAC
• Device drivers
• Networking hardware
• Networking security
• Intranet
• Internet
• Servers
• Desktop applications
• File management software
• Security software
• Multimedia software
• Word processing software
• Presentation software
• Mail server software
• Communication software
• Project management software
• Programming software
• HTML editing software
• Website creation and management software
• Business diagram software
• Database software
• MS Office
• MS Windows
• Spreadsheet

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Willing to travel regularly

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Own tools/equipment

• Computer
• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

Workplace information

• Remote work available

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Parking available