hotel front desk clerk

Additional Information

• Education: No degree, certificate or diploma
• Experience: Will train

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Investigate and resolve complaints and claims
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week