night clerk

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Work setting

• Hospitality industry
• Urban area

Tasks

• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Computer and technology knowledge

• Word processing software
• Internet

Sales experience

• Call centre

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• What is the highest level of study you have completed?
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week