administrative assistant

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 7 months to less than 1 year

Work setting

• Transportation, communication and utilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Supervise other workers
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Train, direct and motivate staff
• Respond to employee questions and complaints
• Oversee the preparation of reports
• Manage training and development strategies
• Establish and implement policies and procedures
• Perform data entry
• Provide customer service

Supervision

• 16-20 people

Computer and technology knowledge

• Accounting software
• MS Access
• MS Excel
• MS Office
• MS PowerPoint
• MS Word

Technical terminology

• Business

Security and safety

• Basic security clearance

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Large workload

Personal suitability

• Ability to multitask
• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Judgement
• Time management