citizen services officer (CSO) - government services

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Determine eligibility of persons applying for benefits
• Ascertain facts on issues such as reason for loss of employment and availability for work
• Provide clients with information

Computer and technology knowledge

• Database software
• MS Outlook
• MS Windows

Security and safety

• Basic security clearance
• Credit check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility

Screening questions

• Do you currently reside in proximity to the advertised location?
• Work Term: Casual
• Work Language: English
• Hours: 37.5 hours per week