clerk, customer service

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
• or equivalent experience

Work setting

• Urban area
• Relocation costs covered by employer
• Willing to relocate
• Business sector

Tasks

• Access and process information
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Maintain records and statistics
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments

Computer and technology knowledge

• Internet
• MS Excel
• MS Outlook
• MS Word

Security and safety

• Basic security clearance
• Bondable

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Repetitive tasks
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you willing to relocate for this position?
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week