information technology (IT) support technician

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week