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customer service clerk


Source: Job Bank

Location

Mississauga, ON
L4W4Y9

Salary

$45,000.00 to $55,000.00 annually (to be negotiated)

Additional Information

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week
  • Education:
  • Expérience:

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Work setting

  • Private company, corporation or industry

Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Maintain and manage digital database
  • Reconcile accounts
  • Organize inventories using computerized inventory control systems
  • Manage accounts payable
  • Professionalism in customer service
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide customer service
  • Reconcile physical inventories with computer counts

Computer and technology knowledge

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Quick Books

Specialization/experience (business sales and services)

  • Distribution

Own tools/equipment

  • Cellular phone

Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Honesty
  • Quick learner

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Experience

  • 2 years to less than 3 years

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Long term benefits

  • Long-term care insurance

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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