retail store supervisor

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Retail service establishment

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Supervise staff (apprentices, stages hands, design team, etc.)
• Supervise office and volunteer staff
• Conduct performance reviews
• Oversee payroll administration

Supervision

• Staff in various areas of responsibility

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Attention to detail
• Standing for extended periods
• Manual dexterity
• Ability to distinguish between colours
• Sitting
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Excellent written communication
• Dependability
• Judgement
• Ability to multitask

Health benefits

• Dental plan
• Health care plan

Long term benefits

• Life insurance