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software technical support analyst


Source: Job Bank

Location

Edmonton, AB
T6T2S5

Salary

$30.00 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • College/CEGEP

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Initiative
  • Organized

Experience

  • 2 years to less than 3 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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