food service supervisor

Additional Information

• Education: No degree, certificate or diploma
• Experience: 3 years to less than 5 years

Work setting

• On-site customer service
• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate and order ingredients and supplies
• Ensure food service and quality control
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules
• Set staff work schedules and monitor staff performance
• Plan, organize, direct, control and evaluate the operations of establishments that provide services to business
• Hire and oversee training and supervision of staff
• Determine type of services to be offered and implement operational procedures

Supervision

• 5-10 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Health benefits

• Dental plan
• Vision care benefits

Long term benefits

• Group insurance benefits
• Life insurance
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week