retail store supervisor

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Implement price and credits policies
• Develop and implement marketing strategies
• Determine merchandise and services to be sold
• Determine staffing requirements
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Locate, select and procure merchandise for resale
• Plan budgets and monitor revenues and expenses
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Initiative
• Excellent written communication
• Interpersonal awareness
• Dependability
• Judgement
• Creativity
• Hardworking
• Positive attitude

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes