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information technology (IT) support technician


Source: Job Bank

Location

Red Deer, AB
T4N6S4

Salary

$28.85 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • College/CEGEP
  • Computer programming, other

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Experience

  • 1 year to less than 2 years

Health benefits

  • Dental plan
  • Paramedical services coverage
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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