customer service assistant

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Access and process information
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive credit and employment applications
• Receive payments
• Sell merchandise
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week