network support technician

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 36 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 2 years to less than 3 years
• or equivalent experience

Work setting

• Computer hardware or software retailer/wholesaler
• Telecommunications service provider

Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Set up local area networks and connections to the Internet

Computer and technology knowledge

• Linux
• Unix
• Networking software
• Networking hardware
• Networking security
• Intranet
• Servers
• File management software
• Security software
• MS Office
• Spreadsheet

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods

Own tools/equipment

• Computer

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Initiative
• Judgement
• Organized

Screening questions

• Are you available for the advertised start date?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is your current level of study?