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guest service agent


Source: Job Bank

Location

Vanderhoof, BC
V0J3A0

Salary

$18.50 to $19.00 hourly (to be negotiated)

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year

Work setting

  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Screening questions

  • Are you currently legally able to work in Canada?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week

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