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customer service representative supervisor


Source: Job Bank

Location

Vancouver, BC
V6B2X1

Salary

$27.50 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • College/CEGEP

Tasks

  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Identify training needs and train workers in job duties and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Resolve work-related problems and prepare and submit progress and other reports
  • Respond to employee questions and complaints
  • Resolve issues that may arise, including customer requests, complaints and supply shortages

Supervision

  • Customer service clerk
  • 3-4 people

Experience

  • 7 months to less than 1 year

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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