taxi dispatcher

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: Will train

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Handle wake-up calls
• Knowledge of cross border dispatching regulations and practices
• Maintain vehicle operator work records
• Operate computer-aided communications and dispatching equipment
• Operate radio equipment
• Receive requests for emergency assistance or service
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Supervision

• 1 to 2 people
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week