customer satisfaction representative

Additional Information

• Education: No degree, certificate or diploma
• Experience: Will train

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Receive payments
• Answer clients' inquiries and provide information
• Answer written and oral inquiries
• Explain procedures, risks and benefits to clients

Security and safety

• Basic security clearance

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week