Skip to main contentSkip to footer

help desk technician


Source: Job Bank

Location

New Westminster, BC
V3M4K5

Salary

$30.77 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • Bachelor's degree

Work setting

  • Consulting firm
  • General office

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

Computer and technology knowledge

  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Image editing software
  • Project management software
  • Website creation and management software
  • Desktop publishing software
  • Quick Books
  • MS Office
  • MS Windows
  • Spreadsheet

Personal suitability

  • Accurate
  • Client focus
  • Organized
  • Team player
  • Ability to multitask

Experience

  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

Similar opportunities

Explore all opportunities