guest service agent
Source: Job BankLocation
Sherwood Park, AB
T8H0W6
Salary
$17.00 hourly
Additional Information
- Education: No degree, certificate or diploma
- Experience: 1 to less than 7 months
Work setting
- Hospitality industry
- Urban area
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Provide customer service
Work conditions and physical capabilities
- Standing for extended periods
Health benefits
- Disability benefits
- Health care plan
Long term benefits
- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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