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deskside support technician


Source: Job Bank

Location

Edmonton, AB
T6W2Z8

Salary

$28.85 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • or equivalent experience

Work setting

  • Help desk

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group

Computer and technology knowledge

  • MAC

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines

Personal suitability

  • Organized
  • Team player

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • What is the highest level of study you have completed?

Experience

  • 1 year to less than 2 years

Other benefits

  • Free parking available
  • Other benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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