retail store department head

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people
• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Combination of sitting, standing, walking
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Organized
• Reliability
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week