customer service clerks supervisor

Additional Information

• Education: College/CEGEP
• Experience: 2 years to less than 3 years

Work setting

• Repair and maintenance services

Tasks

• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Examine and verify accuracy of work and authorize routine deposits and withdrawals
• Identify training needs and train workers in job duties and company policies
• Resolve work-related problems and prepare and submit progress and other reports

Computer and technology knowledge

• MS Excel
• MS Word
• MS Office

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week