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user support technician


Source: Job Bank

Location

Vancouver, BC
V6G2L5

Salary

$40.00 to $45.00 hourly (to be negotiated)

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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