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front desk manager, hotel


Source: Job Bank

Location

Clearwater, BC
V0E1N0

Salary

$22.00 to $25.00 hourly (to be negotiated)

Additional Information

  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • or equivalent experience

Work site environment

  • Air conditioned

Work setting

  • Staff accommodation available
  • Remote location
  • Willing to relocate
  • Hotel, motel, resort
  • General office

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventory

Supervision

  • 3-4 people

Computer and technology knowledge

  • MS Word
  • Quick Books
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows

Specialization or experience

  • Green economy sector

Security and safety

  • Criminal record check

Transportation/travel information

  • Public transportation is not available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

Green job

  • Involves duties and responsibilities that lead to positive environmental outcomes

Financial benefits

  • Gratuities

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • On-site housing options
  • On-site recreation and activities
  • Team building opportunities

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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