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travel agent

Source: Job Bank


Edmonton, AB


$29.00 hourly

Additional Information

  • Education:
  • Expérience:


  • Secondary (high) school graduation certificate

Work setting

  • Airline ticket office
  • Travel wholesale company


  • Supervise clerical staff or other travel counsellors
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Computer and technology knowledge

  • Travel software packages
  • Amadeus
  • MS Office
  • Sabre

Travel bookings

  • Business travel
  • Leisure travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel
  • Adventure travel
  • Cruise ship

Type of experience

  • Call centre

Geographical areas of specialization

  • Canada
  • United States
  • Western Europe
  • Central Europe
  • Northern Europe
  • Mexico and Central America
  • South America
  • Caribbean
  • South Pacific
  • Asia

Area of specialization

  • Sales

Economic specialization

  • Retail business


  • 2 years to less than 3 years

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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