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user support technician


Source: Job Bank

Location

Edmonton, AB
T5J1V8

Salary

$28.90 hourly

Additional Information

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Excellent written communication
  • Organized
  • Ability to multitask
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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