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user support technician


Source: Job Bank

Location

Edmonton, AB
T6E5W8

Salary

$30.00 hourly

Additional Information

  • Education:
  • Expérience:

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Judgement
  • Organized
  • Team player

Experience

  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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