hotel front desk manager

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Establish work schedules

Supervision

• 1 to 2 people
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week