dispatcher, trucks

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Handle wake-up calls
• Knowledge of cross border dispatching regulations and practices
• Operate computer-aided communications and dispatching equipment
• Operate radio equipment
• Receive requests for emergency assistance or service
• Record mileage, fuel use, repairs and other expenses

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Word processing software
• Electronic mail
• Electronic scheduler
• Internet
• MS Windows

Service experience

• Trucking

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Do you have previous experience in this field of employment?

Health benefits

• Dental plan
• Health care plan

Other benefits

• Free parking available
• Learning/training paid by employer