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clerk, customer service


Source: Job Bank

Location

Calgary, AB
T3R0A1

Salary

$16.50 hourly

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Work setting

  • Urban area
  • Business sector
  • Fitness centre

Tasks

  • Act as spokesperson for an organization
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Bending, crouching, kneeling
  • Repetitive tasks
  • Standing for extended periods
  • Walking

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Reliability
  • Team player

Other benefits

  • On-site recreation and activities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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